Thank you Dan for detailed info. Although I am not sure a about the melting point being different with various colors. I don't think the chip makes a difference. I really think cube 3d 2nd gen. Is using a bit of a thinner filament than standard 1.75. I will try your suggestion and get the filament that you are using. I also agree the alignment of the filament is important so the stepping motor and pulley has an easier time feeding it in. Storm, i agree with Dan do not remove anything especially the fan. For PLA printing i actually add an extra small fan the cool the print bed... Just remove the cover, and adjust the pulley. (i did end up getting a better 7mm wrench but you could use the one it came with). It's the first bolt in the front. You alse have a clogged extruder/ head it sounds.... That is easy to fix. Just use to supplied tool to unclog the head with.